We accept Visa, MasterCard and American Express utilising PayPal, with or without a PayPal account.
All payments are processed through a secure checkout system.
If you would prefer to place an order by telephone call Customer Care on +61 7 3103 9531 between the hours of 9AM – 5PM MON – FRI (Australian EST). You may also email us at firstname.lastname@example.org
You can shop at RINGUET without creating an account.
However, register with us and you’ll be able to enjoy the following benefits
• Track your orders and review past purchases
• Request a return or exchange directly from your account
• Add sold out items and products you love to your Wish List
• Preview our new collections and register your interest for your favorite pieces through our seasonal Lookbook
• Save your address and card details so you can shop even quicker next time
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
Please be assured that we take data protection seriously, and your information is protected.
Australian Domestic Shipping – For major metropolitan areas orders shipped will arrive in approximately 1-2 days.
Outside major metropolitan areas orders will arrive in approximately 1-3 days.
Please allow 1-5 business days for order to arrive due to unforeseen circumstances.
International Shipping – Delivery between 10 – 21 business days. Shipping may take longer depending on country.
Please allow 1-2 business days for RINGUET to dispatch your order.
DOMESTIC SHIPPING – An email will be sent to you letting you know your order has been shipped along with the tracking number.
You will be able to track your item on the Australian Post website here: http://auspost.com.au/track/track.html or at the Couriers Please website.
INTERNATIONAL SHIPPING – An email will be sent to you letting you know your order has been shipped along with the tracking details.
You may cancel an order at any time before the order is dispatched by emailing email@example.com
If your desired style is not showing up then it is out of stock. You are welcome to request a special order by emailing our team at firstname.lastname@example.org
We are unable to change an order once its been placed. However we can cancel an order before it is dispatched. You can then place a new order for the correct product. Please contact email@example.com with requests.
• Australian Domestic Shipping – $12 flat rate
• International Shipping – $25 flat rate
Yes, International customers are responsible for custom rates within their own country.
We must declare full $ value paid on international shipments and will include an invoice for customs if required.
Unfortunately RINGUET cannot put a lower price on parcels.
Packages are rarely lost. However, if an order does not arrive please contact firstname.lastname@example.org to file a lost package report.
All items must be returned new, unused and with all RINGUET garment tags attached. Returns that are damaged, soiled or altered in any way may not be accepted and returned to customer.
We can assist you with checking and reserving your exchanged item(s). Your exchange will be sent out as soon as your return arrives and is processed.